Business Knowledge Center

Centralised document library: SOPs, policies, standards and manuals.

Total Documents
22
Categories
8
Last Update
2 days ago
Pending Reviews
4

SOPs

Solar Site Survey SOP
v3.1
Operations
12 pages
Installation Handover SOP
v2.4
Operations
9 pages
Maintenance Visit SOP
v1.8
Service
7 pages

Policies

Employee Code of Conduct
v4.0
HR
18 pages
Data Protection Policy
v2.0
Legal
11 pages
Anti-Bribery Policy
v1.2
Legal
6 pages

Procedures

Customer Onboarding
v3.0
Sales
8 pages
Quote-to-Cash Procedure
v2.1
Finance
14 pages
Returns & Refunds
v1.5
Finance
5 pages

Installation Standards

Panel Mounting Standard
NEC-2024
Engineering
22 pages
Battery Bank Configuration
v2.0
Engineering
16 pages
Inverter Wiring Standard
v3.2
Engineering
19 pages

Safety Manuals

Work-at-Height Manual
v3.0
Safety
24 pages
Electrical Safety Handbook
v2.5
Safety
30 pages
Site PPE Checklist
v1.4
Safety
3 pages

Employee Handbook

Welcome to Solar Business_HQ
v5.0
HR
42 pages
Leave & Attendance Guide
v2.1
HR
8 pages

Procurement Guidelines

Approved Vendor List
2026 Q2
Procurement
6 pages
Procurement Approval Matrix
v2.0
Finance
4 pages

Warranty Procedures

Panel Warranty Claim
v1.3
Service
5 pages
Battery Warranty Procedure
v2.0
Service
7 pages
Inverter Warranty
v1.1
Service
6 pages