Operations Command

Internal Communication Intelligence

Reach analytics, engagement, field-note timeline and urgent broadcasts.

Announcements (mo)
24
Reach Rate
92%
Acknowledged
78%
Unread (24h)
14

Communication Flow

Stage 1
HQ
Leadership
Stage 2
Managers
5 PMs · 100% reach
Stage 3
Field Teams
5 teams · 92% reach
Stage 4
Clients
WhatsApp + Email

Announcement Reach (last 5)

Q2 All-Hands
S:48 V:46 A:42R:38
New Safety Policy
S:48 V:48 A:45R:44
Team Alpha recognition
S:48 V:47 A:41R:36
PPE supplier update
S:48 V:45 A:38R:30
Battery batch QA notice
S:48 V:48 A:46R:45

Team Engagement Analytics

Urgent Broadcast

Sunrise Hospital — Emergency switch failure

All Team Delta members to confirm dispatch readiness within 30 minutes.

Announcements

Q2 All-Hands on Friday 4pm

2h ago

All staff to join via Zoom. Agenda: Q2 results, Q3 targets, new projects.

— CEO

New safety policy effective Jun 20

1d ago

Updated harness protocol on all rooftops above 4m.

— Operations

Team Alpha exceeded install target

3d ago

12 installs in May — congratulations Team Alpha!

— COO

Field Notes — Live Feed

  • Tunde12m ago
    Greenfield Estate rooftop survey complete. Recommending 50kVA hybrid.
  • Musa1h ago
    Battery delivery to PRJ-1044 delayed by 2 days.
  • Chika2h ago
    Hospital handover scheduled for Friday 10am.
  • Kelvin4h ago
    Holy Grace monitoring online — all green.
  • Daniel6h ago
    Kano site survey: roof load OK, recommend 80kVA.

Communication Network Diagram

HQ
Leadership Core
Reach100%
Response96%
Ack100%
Managers
5 Project Mgrs
Reach100%
Response92%
Ack94%
Field Teams
5 Regional
Reach92%
Response78%
Ack81%
Clients
WhatsApp + Email
Reach88%
Response71%
Ack69%

Message Response Heatmap

MorningAfternoonEveningUrgent
Engineering
92
88
76
95
Field Ops
85
80
62
90
Procurement
78
72
55
70
Maintenance
94
92
85
98
Safety
96
95
90
99

Evening response is weakest for Procurement — main bottleneck for supplier-driven decisions.

Broadcast Impact Engine

Sent
240
100%
Reached
221
92%
Opened
198
90%
Acknowledged
172
87%
Acted
136
79%
57%
Send → Act
82%
Open rate
79%
Ack rate
Operations AI Advisor
Confidence 89%

Team North engagement dropped 23% compared to the national average. Root cause: remote Kano location and intermittent comms. Same pattern preceded the PRJ-1044 procurement miscommunication two weeks ago.

Recommended next step: Schedule a manager check-in within 24 hours and assign a satellite-relay WhatsApp lead for Team North.
Live Intelligence Feed
streaming
  • 07:55All-hands invite — 47/48 confirmed
  • 09:10Team North reach dipped to 72%
  • 10:32Urgent broadcast sent — Sunrise dispatch
  • 12:00Procurement update acknowledged x18
  • 14:453 messages > 4h with no response
AI Intelligence Feed
Medium
Team North engagement dropping

72% engagement vs 92% average — likely due to remote Kano location and intermittent comms.

Low
Friday all-hands prep

47 of 48 confirmed; chase Daniel (on leave).