Maintenance Center

Ticket operations center for field response.

Open Tickets
14
Critical / Emergency
2
Avg Response Time
2.4h
Resolved (week)
38
Scheduled Maintenance
18
Inverter Issues
6
Battery Alerts
4
Panel Cleaning
12

Maintenance Tickets

TicketClientIssuePriorityTechnicianSLAStatus
TCK-2210BrightWay HomesInverter overheating alarm
High
Tunde Adebayo2h
In Progress
TCK-2211Holy Grace SchoolBattery low backup time
Medium
Musa Bello8h
Open
TCK-2212AlphaMart SuperstoresPanel cleaning request
Low
Daniel Etim24h
Scheduled
TCK-2213Sunrise HospitalEmergency grid switch failure
Critical
Tunde Adebayo1h
In Progress
TCK-2214Oakfield OfficesMonitoring offline
Medium
Kelvin Eze4h
Resolved